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FOR MORE INFORMATION

Technology Help Desk
Great Basin College
Phone: 775-753-2167
helpdesk@gbcnv.edu

HELP DESK HOURS

Summer Hours Weekdays:
7 am to 4 pm

Fall - Spring HoursWeekdays:
7:30 am to 9 pm
Saturday:
Noon to 5 pm

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Computer Setup and Help

It is your responsibility to have a computer which is working and compatible with WebCampus. We are here to help you. If you have a question regarding WebCampus, try this helpful guide. If you are having trouble with Webcampus, it is probably because you are not using the right browser or don't have a browser plug-in.

Recommended Browsers

It is recommended that you use Google Chrome. Mozilla Firefox and Apple's Safari are also compatible. There have been multiple reports about issues with Microsoft's Internet Explorer.

Portable Browsers

If you are using computers in a public library or otherwise using computers where the above suggested browsers might not be available, here is some good news. You can now put Firefox or Chrome on a USB drive and use it wherever you go. Below are the hyperlinks for portable Firefox and Chrome browsers.

Required Browser Plug-ins

To use all the features of WebCampus, it is required that you download all the plug-ins necessary for your computer. Below is the list of plug-ins. Click the corresponding hyperlink to go to its website to download.

  • Adobe Flash: The majority of the web videos will be in flash.
  • Adobe Reader: Adobe Reader is required to read PDF files.
  • Java: Java is a free program that makes it possible for many communication features to work effectively. For example, Chat applets work on the Java platform. Without Java, Chat applications will not work in Canvas.

Contact the GBC HelpDesk at 775-753-2167, helpdesk@gbcnv.edu, if you need assistance.

For More Information Contact

Technology Help Desk
Great Basin College
Phone: 775-753-2167
helpdesk@gbcnv.edu

Why Great Basin College

Great Basin College wants to be your choice for higher education. GBC offers associate and baccalaureate level instruction in career and technical education and academic areas. About 3,800 students are enrolled online from across the country and on campuses and centers across 86,500 square miles, two time zones, and ten of Nevada’s largest counties. We border Arizona, Oregon, Idaho, Utah, and California. We are GBC!

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Viewing PDF files require the Adobe Reader for your browser, available free from Adobe.